Documentation in whatever form is part of user experience design.
My approach to getting things done is underpinned always with effective relationships across disciplines. I use whatever approach is in place, or I use my own framework which includes broadly:
     • Identify stakeholders, including users
     • Review requirements and existing documentation
     • Validate or create content strategy and tools
     • Create high-level roadmap or plan
     • Capture writing and design brief
     • Set up meetings and project infrastructure
     • Research and learn
     • Create templates and content architecture
     • Write & design; review and repeat

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